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Customer Service Centre
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Nakolisahost.com - Nigeria's No.
1 Web-Host
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Nakolisahost Web-Hosting Plans
Nakolisahost
PREMIUM Plan
(N7,850 / m) |
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User-friendly Control Panel (build & update your site by
yourself using our user-friendly C-Panel tools), Hundreds of Web-Design Templates, Unlimited Disk Space/Bandwidth, Manage
your Website/Domain/E-mail tools & more!
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Nakolisahost Customer Service Centre
Welcome to Nakolisahost Customer Service Centre. We're here to help you
get the best out of your website. Please click any of our Customer Support Links - as you might find
appropriate - to access your required help. Otherwise, use our Vital Customer Channels or our Customer
Support Form to forward your request. You may also want to read our Frequently Asked Questions for
more information. Thank you for choosing Nakolisahost.com, Nigeria's No. 1 Web-host.
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Customer Support Links
(Click icon to navigate to link)
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Vital Customer Channels
Welcome to Nakolisahost Customer Support Centre.
You can reach us through
the following channels: Customer Support Calls:
08033370200
Customer Support SMS: 08033370200 Customer
Support E-mail: support@nakolisahost.com Online
Customer Support Question: Please use the form below.
(You may wish to look at our Frequently Asked
Questions (FAQ) segment, shown beneath the form, to see if your issue has been treated before communicating to us
your support issue.)
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Frequently Asked Questions
E-Mail
Q: How do I access my e-mail?
A: Most nakolisahost-hosted websites have E-mail Login links
at the foot of the Home or About Us page. Clicking the link will lead to the e-mail username/password dialogue box. Enter
your data and submit to access your e-mail box. (Access your E-mail now) Call our Customer Support line, 08033370200, if you need further help or fill the Customer Support Form above.
Q: How do I change my e-mail password?
A: If you are
a Nakolisahost PREMIUM or WEB PORTAL subscriber, you can change it through your Control Panel's E-Mail Central. Otherwise,
you can only change your password by clicking the "Change Password" icon/link among the customer support links above.
Or, click here now to change your password.
Screen Size of Published Website
Q: Why does my website appear diminished on the screen or why does it appear only on one side
of the screen?
A: It has little or nothing to do with your website. Check your screen resolution via your computer's
control panel. You may wish to select a screen resolution of 800 by 600 pixels or 1024 by 768 pixels. You can make your website
to appear on one side of the screen or on the middle by aligning your webside accordingly through your web-builder: if you
need help here, contact us please or simply fill and submit our Customer Support Form above.
Disabled/Deactivated Website
Q: Why is my website disabled
or deactivated?
A: The most likely answers are these: (i) your hosting fee has expired and you haven't updated
your payment, (ii) your domain name has expired and you haven't renewed it, (iii) you have requested that your site be
disabled or deactivated, (iv) there are some serious legal issues related to the content of your website, such as piracy,
copyright, pornography, and cyber crime questions. Generally, disabled or deactivated sites can be restored or rebuilt once
financial, legal, or other impediments have been resolved. If you have further questions concerning this matter, call 08033370200
or fill and submit our Customer Support Form above.
Domain Name
Q: Why are my unable to use the domain name I registered elsewhere
to operate my Nakolisahost.com-hosted website?
A: You need to contact your domain registrar or registrant to
effect the needed changes in name servers. Let them contact us for technical information which will help them make the necessary
changes.
Q: Nakolisahost.com registered my domain name
which I now want to use to host a site elsewhere. How do I go about it?
A: Very simple. Just give us the name
servers of your new host and we will point your domain accordingly. This service is free as long as your domain is still renewed
through us. However, if you wish to transfer your domain from Nakolisahost to another agency, you will need to pay us a transfer
fee.
Q: Can I use two or more domain names to host a
website.
A: Virtually with all Nakolisahost sites you can. However, some Nakolisahost web plans offer greater
leverage than others. Click here to compare our website plans. Or, go here to register a new domain name which can be added to your website and increase your visibility on the internet.
Website Type
Q: How do I know what sort of website I require and can
Nakolisahost.com host me no matter the sort of website I want to build?
A: Nakolisahost.com is a world-class
web-host capable of hosting any kind of website. And we have different web plans you can choose from. With some of our plans,
you can customize virtually all the features. You may need to compare our plans more closely.
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